Every business depends on their customers choosing them over the competition. This concept is so simple and obvious, that we forget about it sometimes.
Change is inevitable. As time moves ever forward, change is woven into its fabric.
Fauxgistics: False Logistics - the misperception of your company’s ability to handle the detailed coordination of a complex operation involving many people, facilities, or supplies.
Be interested in the person (people) with whom you speak
What Got You Here, Won’t Get You There